Terms & Conditions

Terms & Conditions

Privacy Policy

Privacy is a very serious matter, and the Australian Medical Association (WA) believes it should be safeguarded online just as in the real world. However, total privacy is only possible in total isolation and we believe that a balance needs to be struck between privacy and the ability to collaborate effectively.

Your data will be used to enable us to provide you with the products you have requested, to inform you of other products you may be interested in, to assist in research and the development of our product lines.

We will never disclose any individual’s details to any third party, unless required by law.

Liability Disclaimer

We are very careful to ensure that the information we present on this website is accurate and current. AMA and its associated entities does not warrant and does not guarantee, and takes no responsibility for any, errors, omissions, misleading information, viruses or other contaminants contained in, linked to, or distributed through this website.

AMA does not accept:

  • Any direct or indirect damage arising from accessing, using or downloading any material provided on or via this website
  • Any direct or indirect damage or loss incurred by accessing sites linked to this website
  • Any direct or indirect damage or loss incurred by any person using, or being able to use, this website.

All people visiting this website take full responsibility for doing so.

Although every effort has been made to present reliable and accurate information, the AMA will assume no responsibility for outcomes and actions resulting from the application of the information in the learning resources. Users are encouraged to confirm application in conjunction with protocols within their specific work environment.

This website is maintained by AMA and we may make updates and changes to any part of the website at any time without giving prior notice.

Product Price and Availability

All prices listed are in Australian Dollars and all items are currently available. “Available material” is defined as items that can be generally supplied within 5 – 10 working days. Prices are subject to change without notice.


Claims concerning short supply or other order and delivery problems must be made in writing to the Manager, AMA Training within 30 days of receipt of the order. AMA will replace or make up the difference in the order if the claim is accepted.


All returns will be approved or rejected at the discretion of AMA. AMA is not automatically responsible for accepting returns where there is a customer error or the customer simply changes their mind. It is important that the customer chooses material carefully.

If products including CD’s are assessed to be defective or damaged and cannot be used for technical reasons, we will be happy to replace the item. A request for return must be received within 14 days of receipt of the product.

Errors and Oversupplied Titles

Learning resources that are oversupplied, damaged in transit, with faulty binding or printers errors etc may be returned to AMA. Returns must be accompanied by a returns authorisation provided by AMA. AMA will provide a freight note to facilitate the return of any goods not ordered by you wrongly supplied or damaged.


AMA is happy to replace items that are damaged or defective. It is AMA policy not to refund the cost of items purchased. You should choose items carefully.
Orders Receipt

AMA is equipped to receive and process orders received by:

  • Mail
  • Fax
  • Telephone
  • Online sales
  • Payment in full for the order is required prior to despatch of the order.