Training courses are delivered through AMA Training Services, which is Registered Training Organisations (RTO Code 2010)
Services provided include:
Learner and Employer Survey Results
AMA Training Services is provided with a Learner Engagement and Employer Satisfaction Survey, as feedback on our performance as a Registered Training Organisation. Data is collected annually and reported in June for the previous calendar year. A copy of the latest report can be accessed here.
Code of Practice
AMA Training Services has a code of practice as a Registered Training Organisation to ensure it delivers a high quality service with high standards of ethical behaviour. A copy of the AMA Training Services Code of Practice can be accessed here.
AMA Training Services has an appeals process to ensure that employers and learners have a fair mechanism in relation to the handling of appeals and that the principles of natural justice and procedural fairness at adopted at every stage in the appeals process. You can access a copy of the Appeals Policy here.
AMA Training Services has a complaints process to ensure that employers and learners have a fair mechanism in relation to handling of complaints and the at the principle of natural justice and procedural fairness are adopted at every stage of the complaints process. You can access a copy of the Complaints Policy here.
The Australian Medical Association (WA), in conjunction with Health Training Australia – have developed a range of comprehensive learning resources in an easy to follow format for use in either self directed or classroom learning.
Protection of Fees Paid in Advance
Where a student pays more than $1500 in prepaid fees to AMA Training Services, these fees are protected by a financial bank guarantee. Students with any questions regarding this arrangement should contact AMA Training Services on 9273 3000.