Medical Reception Course

This popular Medical Reception course is the AMA’s flagship short course and has been developed with significant industry input based on their requirements and can be completed in your own time self-paced.

This course is specifically designed to assist people seeking entry-level roles in the medical administration field or to offer up-skilling opportunities for those already working in the industry.

Participants will gain a comprehensive understanding of the roles and duties of a Medical Receptionist, directly from the experts in medical industry training. The course is mapped to four nationally recognised units of competency designed to enhance your opportunities for employment.

The course also includes practical training on the widely used PracSoft Medical Database system.

 

Course Information:

Job opportunities for graduates is very strong, with a high demand for medical receptionists. The AMA Medical Reception course is highly regarded amongst GP and Specialist practices.

A number of combos and course discounts are offered, including for Centrelink and Concession Card holders. Full information is available in the Course Fee section below.

This program is also available through the Job Reconnect program for WA based mature-aged (over 45yo) jobseekers (see more about this opportunity in the Job Reconnect section below).

Course Brochure (PDF):  View full details in the course brochure

What our Students Have to Say:

The staff at AMA Training Services made me feel so welcome and confident. I loved the course and am now working in an administration role at my local hospital. (Esther)

The course was fantastic and I really appreciated the support from the trainer along the way. I have already recommended the course to friends! (Natasha)

Course Fee (ASD Online):         $595

  • Payment required upon enrolment

 

Discounts and Combos

 

Medical Audio Typing Combo:    Add $100 (Saving $50)

 

AMA Member Discount:  $100 discount

  • Available for AMA Members or their nominated staff
  • Proof of AMA membership is required
  • Contact our customer support team on 1800 248 292 or training@amatraining.edu.au to receive the applicable Coupon Code

 

Centrelink Healthcare / Concession Card Holders: $100 discount 

  • Available to current holders of a Centrelink Healthcare / Concession Card
  • Contact our customer support team on 1800 248 292 or training@amatraining.edu.au to receive the applicable Coupon Code

The Medical Reception course covers a host of subjects that are critical to becoming an efficient member of a health administration team, including:

 

Medical Reception

  • Customer Servicing and communication
  • Medical reception duties
  • Medical records
  • Patient liaison
  • Occupational Health and Safety
  • Ethics and confidentiality
  • Investigations
  • Medical legal issues
  • Appointment book
  • Support Services

Medical Terminology

  • General medical terms
  • Components of medical words
  • Medical abbreviations
  • Medical/diagnostic procedures
  • Areas of medicine and medical personnel
  • Overview of body systems
  • Pathology and pharmacy overview

Medical Accounts

  • Health care systems in Australia
  • Medicare
  • Fee structures
  • Processing accounts
  • Bulk billing and private accounts
  • Work related and motor vehicle injuries
  • Department of Veteran’s Affairs
  • Referrals

Computerised Medical Accounts (PracSoft)

  • Billing and receipting
  • Introduction to medical software
  • Patient database management
  • Appointment book

The Medical Reception course is delivered online Self-Paced.

This approach gives you the best of both flexibility in when and how you learn with the benefit of access to experienced trainers.

Students enrolled into the program will have access to a full suite of pre-recorded lectures that can be viewed on-demand, day or night. These lectures are further supported by appropriate Learner Guides for each unit. Some students choose to complete the entire course purely by accessing this learning content and can do so at a time or place that best suits their needs.

Students can request support from our student support team and/or trainers on an on-demand basis.

 

The learning outcomes achieved provide participants with four nationally accredited Units of Competency for:

  • BSBMED301 Interpret and apply medical terminology appropriately
  • BSBMED302 Prepare and process medical accounts
  • BSBMED303 Maintain patient records
  • BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment

These units of competency can be used for Credit Transfers if you choose to continue your studies with us, including for the popular BSB30120 – Certificate III in Business (Medical Administration).

The WA State Government's Job Reconnect program is designed to assist mature-aged workers (over 45yo) to attain paid employment.

As part of the program, courses such as the Medical Reception course may be offered to candidates free of charge. In addition, recruitment support and job placement services would also be offered. There is no cost associated with being part of the Job Reconnect program with eligibility requirements being that participants are WA residents, over 45 years of age and have not been in paid employment for the past three months.

If you would like to find out more about this program and how the Medical Reception course could be bundled with it, please contact Denise Suckling at denise.suckling@amawa.com.au  

 

The Medical Reception Course can be combined with the equally popular AMA Medical Audio Typing Course at a significant discount.

When completed on its own, the AMA Medical Audio Typing Course costs $150. When completed in conjunction with the Medical Reception Course it costs only $100.

To find out more about the Medical Audio Typing course, check out the course page HERE. You can select this combo at the time of booking by selecting ASD Online – Audio Typing Combo as the course option.

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