Medical Accounts Unit

A key component of the popular 6-day Medical Reception Course this 1-day Medical Accounts Unit course has been proudly developed by the Australian Medical Association (WA) to meet industry requirements.

As a unit of the full Medical Reception Course participants will gain an understanding of the roles and duties of a Medical Receptionist from a medical accounts perspective.
This course can be completed via our virtual classroom sessions via our engaging engaging Assisted Self Directed (ASD) online delivery for regional or interstate students.

This unit includes an element of working with Pracsoft, Practice Management software. If you choose our hybrid model of training you have the choice of completing an additional 1/2 day with a portion being a virtual classrooom. Or you can opt to do this element as an online component.

For those completing the course online you will have access to Pracsoft as an online component only.

Recommended For:

People that are interested in learning more about the medical accounts aspects of working in a medical practice.

Course Information:

COVID-19 UPDATE:  In the interest of safety for our students and staff alike, all classroom-based courses will now be delivered via a hybrid model of live, virtual classroom sessions and self-paced pre-recorded lectures. More information can be found below.

All graduates who are seeking employment in the industry will be supported via training in job search, resume writing and interview skills provided by the AMA’s dedicated recruitment arm: AMA Recruit (see more below).

A number of combos and course discounts are offered, including for Centrelink and Concession Card holders. Full information is available in the Course Fee section below.

Unit Brochure (PDF):  View full details in the unit brochure

The Medical Accounts unit covers a host of subjects that are critical to becoming an efficient member of a health administration team, including:


Medical Accounts

  • Health care systems in Australia
  • Medicare
  • Fee structures
  • Processing accounts
  • Bulk billing and private accounts
  • Work related and motor vehicle injuries
  • Department of Veteran’s Affairs
  • Referrals


Computerised Medical Accounts

  • Billing and receipting
  • Introduction to medical software
  • Patient database management
  • Appointment book



Course Code: AMA005

Duration: 1 Day (Plus 1/2 day optional Pracsoft training)

Day: Thursday or Friday (Only a few Friday Dates Available)

Location: Live Virtual Classroom – See Below

Contact Time Hours: 9:00am – 4:00pm

2020 Course Dates:


  • Thursday 26 March 2020 (FULL)
  • Thursday 30 April 2020
  • Thursday 04 June 2020
  • Friday 05 June 2020
  • Thursday 23 July 2020
  • Thursday 13 Aug 2020
  • Friday 21 Aug 2020
  • Thursday 17 Sep 2020
  • Thursday 15 Oct 2020
  • Thursday 20 Nov 2020
  • Friday 20 Nov 2020
  • Thursday 10 Dec 2020

Live Virtual Classroom Delivery

In response to the COVID-19 pandemic, and in the interest of student and staff safety, AMA Training Services will be utilising our advanced Live Virtual Classroom environment to support students through their studies. All students will have access to pre-recorded lectures as per our current online offering, but this will be supplemented by daily live tutorials to support student progress. These sessions are live and interactive, designed to provide the same high quality learning experience in a safe and appropriate manner given the current circumstances. Students will still receive the same educational outcomes and nationally recognised units of competency, positioning them well for employment opportunities without needlessly placing them in a position of higher risk whilst studying.

Regional and interstate students can still receive the benefits of this sought after unit by completing it online, using AMA Training Services' unique and engaging Assisted Self Directed (ASD) online delivery.

With this mode of study you will have up to six months to complete the same modules as those completed in the classroom. You will have access to the same learning resources as are given to classroom students. To assist you, each module has a number of pre-recorded video sessions of about 15-25 minutes in length each (viewed easily online from any device). These sessions cover the same content, by the same trainer, as the classroom delivery, including engaging demonstrations, tips, tricks and industry insights.

Students will also have access to AMA Training Services' online learning environment with an active discussion board, FAQs and links to further reading.

You will have access to a qualified trainer for any questions and support.

The online course has been carefully developed to ensure we offer flexibility without compromising quality.

To enrol for the online course, simply select 'Online' for both the course location and course option. Then select a start date that suits you.

The learning outcomes achieved provide participants with a nationally accredited Unit of Competency for:

  • BSBMED302: Prepare and process medical accounts


Classroom-based and Online Delivery: $200

Payment due prior to course commencement. 

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