Medical Accounts Unit

A key component of the popular 5-day Medical Reception Course this 1-day Medical Accounts Unit course has been proudly developed by the Australian Medical Association (WA) to meet industry requirements.

As a unit of the full Medical Reception Course participants will gain an understanding of the roles and duties of a Medical Receptionist from a medical accounts perspective.
This course can be completed via our virtual classroom sessions via our engaging engaging Assisted Self Directed (ASD) online delivery for regional or interstate students.

This unit includes an element of working with Pracsoft, Practice Management software. If you choose our hybrid model of training you have the choice of completing an additional 1/2 day with a portion being a virtual classrooom. Or you can opt to do this element as an online component.

For those completing the course online you will have access to Pracsoft as an online component only.

Recommended For:

People that are interested in learning more about the medical accounts aspects of working in a medical practice.

Course Information:

All graduates who are seeking employment in the industry will be supported via training in job search, resume writing and interview skills provided by the AMA’s dedicated recruitment arm: AMA Recruit (see more below).

A number of combos and course discounts are offered, including for Centrelink and Concession Card holders. Full information is available in the Course Fee section below.

Unit Brochure (PDF):  View full details in the unit brochure

The Medical Accounts unit covers a host of subjects that are critical to becoming an efficient member of a health administration team, including:


Medical Accounts

  • Health care systems in Australia
  • Medicare
  • Fee structures
  • Processing accounts
  • Bulk billing and private accounts
  • Work related and motor vehicle injuries
  • Department of Veteran’s Affairs
  • Referrals


Computerised Medical Accounts

  • Billing and receipting
  • Introduction to medical software
  • Patient database management
  • Appointment book



Course Code: AMA005

Duration: 1 Day (Plus 1/2 day optional Pracsoft training)

Day: Wednesday or Friday (Only a few Friday Dates Available)

Location: AMA Training Centre – 10 Stirling Highway, Nedlands

Contact Time Hours: 9:00am – 4:00pm

2022 Course Dates:

  • Wednesday 23 Mar 2022
  • Friday 18 Mar 2022
  • Wednesday 4 May 2022
  • Wednesday 15 Jun 2022
  • Wednesday 27 Jul 2022
  • Friday 05 Aug 2022
  • Wednesday 17 Aug 2022
  • Wednesday 14 Sep 2022
  • Wednesday 19 Oct 2022
  • Friday 28 Oct 2022
  • Wednesday 16 Nov 2022
  • Wednesday 7 Dec 2022 


Regional and interstate students can still receive the benefits of this sought after unit by completing it online, using AMA Training Services' unique and engaging Assisted Self Directed (ASD) online delivery.

With this mode of study you will have up to six months to complete the same modules as those completed in the classroom. You will have access to the same learning resources as are given to classroom students. To assist you, each module has a number of pre-recorded video sessions of about 15-25 minutes in length each (viewed easily online from any device). These sessions cover the same content, by the same trainer, as the classroom delivery, including engaging demonstrations, tips, tricks and industry insights.

Students will also have access to AMA Training Services' online learning environment with an active discussion board, FAQs and links to further reading.

You will have access to a qualified trainer for any questions and support.

The online course has been carefully developed to ensure we offer flexibility without compromising quality.

To enrol for the online course, simply select 'Online' for both the course location and course option. Then select a start date that suits you.

The learning outcomes achieved provide participants with a nationally accredited Unit of Competency for:

  • BSBMED302: Prepare and process medical accounts


Classroom-based and Online Delivery: $200

Payment due prior to course commencement. 


Choose Location

Choose Course Option

Choose Start Date


We are sorry, please select the full course details for booking your seat.