Diploma of Practice Management

The Diploma of Practice Management is the quintessential qualification for practice managers, aspiring practice managers and GPs who manage the operation of small to medium size health practices.

The Diploma covers off on key managerial topics such as staff recruitment and induction, budgets, managing team effectiveness, ensuring quality customer service and harbouring a culture of continuous improvement. Key health-related subjects cover off on infection control, medical terminology and managing a health billing system.

The Diploma of Practice Management is AMA Training’s flagship qualification for medical practice owners and managers and is delivered via AMA Training’s unique Assisted Study Program.

The Assisted Study Program  (ASP) strikes a balance between equipping you with the skills you need to complete your studies and maintaining your work/life balance (see more about the ASP in the Course Delivery section below).

AMA Training Services is a Study Loans accredited training provider, which gives eligible students the ability to spread the cost of their studies over a period of up to four years. (see more about Study Loans in the Course Fee section below).

AMA and ADA members, or their nominated staff, receive an upfront discount for this program. See more in the Course Fees section below.

Course Brochure (PDF):  View full details in the course brochure.


Assisted Study Program Delivery

The Assisted Study Program (ASP) was designed to ensure our students benefit from a rich and structured learning experience without losing flexibility along the way. Under the ASP, two units of competency are completed per school term, which keeps school holidays free from study. During the term, students are provided with weekly lectures via the AMA's virtual classroom environment. These lectures generally last for one hour. There are generally two such lectures per week, one per unit. The lectures are delivered live and the virtual classroom allows for a high level of interaction with students. However, we realise that not all students will be able to join the live online lectures, and as such these sessions are recorded and made available to all students to watch at their leisure.

For each term, students are given a comprehensive term planner, which shows when lectures are delivered as well as the recommended reading and project work to accompany that unit. There are no exams, the qualification is completed entirely by coursework. The technology is easy to use and has no cost attached to it for the student. Our program is specifically catered to suit students from a variety of professional and educational backgrounds. 

Finally, the ASP offers numerous workshops and seminars throughout the term which align with the units being undertaken. These workshops and seminars are delivered at our head office in Nedlands but streamed live (and recorded) for regional and interstate students. The seminars and workshops often feature guest speakers and offer a great value-add experience for our students.

Students also benefit from having access to industry-qualified and highly experienced lecturers to share their learning journey with them. 

Four units are delivered in a self-paced format which means that interested students can commence their studies at any time, and then join the next upcoming ASP term.

This is what our students have to say about the ASP:

“The guidance and support from the lectures makes it very enjoyable. I have already been able to action a few things at our practice.” – V. Yates

“The interactive live online lectures are awesome! The way the Diploma is delivered through online lectures and seminars throughout the term really reinforces what you’re learning.  As a busy working mother of 3 I love the fact that the lectures are recorded. Gives you that flexibility to juggle work, study and family life.” – Sarah R

"The lectures are very informative and the lecturers always there to guide you if you hit any obstacles." – A. Ingram


2021 / 2022  Term Dates

ASP – Study Term

Commencement Date

Completion Date

Term 3 – 2022

18 July 2022 23 September 2022

Term 4 – 2022

10 October 2022 15 December 2022

Term 1 – 2023

1 February 2023 6 April 2023

Term 2 – 2023

24 April 2023 30 June 2023

Term 3 – 2023

17 July 2023

22 September 2023


Units of Competency

Students must complete 15 Units: 10 Core and 5 Electives

Unit Title Study Mode Study Date Unit Cost
CHCDIV001 Work with Diverse People Self-Paced Start anytime $250
HLTINF003 Implement and monitor infection control policies and procedures Self-Paced Start anytime $250
HLTWHS004 Manage work health and safety Self-placed Start anytime $250
CHCPRP003 Reflect on and improve own professional practice Self-Paced Start anytime $250
BSBMED301 Interpet and apply medical terminology appropiately 2-Day Classroom Course or online Start anytime $400
BSBFIM501 Manage budgets and financial plans Assisted Study Program Term 3 2022 $500
BSBRSK501 Manage risk Assisted Study Program Term 3 2022 $500
HLTADM004 Manage health billing and accounting system Assisted Study Program Term 4 2022 $500
BSBCUS501 Manage quality customer service Assisted Study Program Term 4 2022 $500
BSBMGT516 Facilitate continuous improvement Assisted Study Program Term 1 2023 $500
BSBWOR501 Manage personal work priorities and professional development Assisted Study Program Term 1 2023 $500
CHCLEG003 Manage legal and ethical compliance Assisted Study Program Term 2 2023 $500
BSBHRM506 Manage recruitment selection and induction processes Assisted Study Program Term 2 2023 $500
BSBMGT502 Manage people performance Assisted Study Program Term 3 2023 $500
BSBWOR502 Lead and manage team effectiveness Assisted Study Program Term 3 2023 $500

This qualification is typically completed within a 15 to 18 month period.

Course Fee: $6,400 – paid as you go 

  • $500 paid upon enrolment – which covers your first two self-paced units
  • $1,000 thereafter per school term (5 terms of study, 2 units per term)
  • $900 for remaining two self-paced units and medical terminology unit

AMA Member Discount: Any current AMA member (from any Australian state or territory), or their nominated staff member, will receive a $500 discount off their first ASP term fee.

ADA Member Discount: Any current Australian Dental Association (ADA) member (from any Australian state or territory), or their nominated staff member, will receive a $500 discount off their first ASP term fee.

AMA Training Services is a Study Loans accredited training provider. This course can be completed under a Study Loans arrangement by eligible students, allowing you to complete the course and pay for it over an extended period of time. To find out more, visit the Study Loans website.


We are sorry, please select the full course details for booking your seat.