HLT47315

Certificate IV in Health Administration

This certificate is designed to prepare students for health administration supervisory roles.

The qualification builds on the skills introduced in the HLT37315 Certificate III in Health Administration though it is not strictly required to complete the Certificate III prior to commencing studies in the Certificate IV.

Course Content

  • Lead effective workplace relationships
  • Implement continuous improvement
  • Occupational safety and health
  • Work legally and ethically

AMA Training Services is a Study Loans accredited training provider, which gives eligible students the ability to spread the cost of their studies over a period of up to four years. (see more about Study Loans in the Course Fee section below).

14 units are required to achieve this qualification as per the following:

  • 6 Core units
  • 8 Elective units
  • Minimum 4 elective units listed below
  • Maximum of 4 elective units may be selected from any endorsed Training Package and must be relevant to the work outcome.

CORE UNITS

CHCDIV001 Work with diverse people

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

HLTWHS003 Maintain work health and safety

This unit describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team.

BSBMED301 Interpret and apply medical terminology appropriately

This unit describes the performance outcomes, skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal / external clients in a medical environment; and to use appropriate advanced medical terminology.

BSBMGT403 Implement continuous improvement

This unit describes the skills and knowledge required to implement the organisation’s continuous improvement systems and processes. It covers using systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements.

BSBLDR402 Lead effective workplace relationships

This unit defines skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management and team members.

CHCLEG001 Work legally and ethically

This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role.

ELECTIVES (CHOOSE A MINIMUM OF 4 FROM THE LIST BELOW AND A MAXIMUM OF 8)

BSBCUS401 Coordinate implementation of customer service strategies

This unit describes the performance outcomes, skills and knowledge required to advise on, carry out and evaluate customer service strategies, including the design of improvement strategies based on feedback.

BSBCUS403 Implement customer service standards

This unit describes the performance outcomes, skills and knowledge required to contribute to quality customer service standards, and to support personnel to implement customer service standards and systems within the organisation.

BSBWRK411 Support employee and industrial relations procedures

This unit describes the performance outcomes, skills and knowledge required to work with employee and industrial relations policies and procedures. The unit covers communicating and implementing employee relations policies and procedures that meet statutory and legislative requirements, assisting in dealing with employee relations conflicts and issues in the workplace.

BSBHRM404 Review human resources functions

This unit describes the performance outcomes, skills and knowledge required to undertake research that supports work across a range of human resources functional areas. This is a foundation unit for any person wishing to pursue competency in human resources and provides a sound basis for working across various human resources functional areas.

BSBCUS402 Address customer needs

This unit describes the performance outcomes, skills and knowledge required to manage the ongoing relationship with a customer, which includes assisting the customer to articulate their needs, meeting customer needs and managing networks to ensure customer needs are addressed.

BSBMGT402 Implement operational plan

This unit describes the performance outcomes, skills and knowledge required to implement the operational plan by monitoring and adjusting operational performance, producing short term plans for the department/section, planning and acquiring resources and providing reports on performance as required.

BSBLED401 Develop teams and individuals

This unit describes the performance outcomes, skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup.

BSBFIA402 Report on financial activity

This unit describes the skills and knowledge required to report financial activity for business both in response to client requests and to meet statutory requirements such as the completion of financial reports.

BSBHRM405 Support the recruitment, selection and induction of staff

This unit describes the performance outcomes, skills and knowledge required to execute tasks associated with the recruitment cycle.

CHCPRP003 Reflect on and improve own professional practice

This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development.

BSBLDR403 Lead team effectiveness

This unit defines skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion.

BSBINN301 Promote innovation in a team environment

This unit describes the performance outcomes, skills and knowledge required to be an effective and proactive member of an innovative team.

This qualification is typically completed within a 12 month period though it can take longer if completed as part of an on-the-job traineeship program.

Self Paced Learning

Each participant will be provided with a series of books, each containing a cluster of units. The books are easy to follow with some graphics included to help during the Training Program. On completion of the books, assessments are then conducted. AMA trainers / assessors are contactable at any time by telephone or email.

Course Fee (non-traineeship): $2,450.00* (price may reduce in case of credit transfer/national recognition of units)

Course Fee (new worker traineeship): $2,100.00** (concession rates may apply)

 

*Payment for this qualification is spread over four equal instalments of $612.50, collected in three month intervals as outlined below.  

  1. The first instalment is due upon receipt of enrolment, and once paid will give students access to their first set of units.
  2. After three months, or if a student requests access to new units earlier, students will be invoiced for the second instalment and upon payment will gain access to their next set of units.
  3. This process will continue until all four instalments are paid and the qualification is completed.

 

**Traineeship eligibility requirements apply. To find out more, visit our Traineeships page

 
 
AMA Training Services is a Study Loans accredited training provider. This course can be completed under a Study Loans arrangement by eligible students, allowing you to complete the course and pay for it over an extended period of time. To find out more, visit the Study Loans website.

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