HLT37315

Certificate III in Health Administration

This qualification is ideally suited for students either already working or wishing to work in an administrative capacity within the health or community sector.

Workers follow known routines and procedures, taking responsibility for their own work under general supervision, they combine communication, customer service and technical skills, and use discretion and judgment to adapt and transfer their skills to different situations.

 

Course Content

  • Interpreting and applying medical terminology
  • First aid
  • Infection control
  • Occupational safety and health
  • Preparing and processing medical accounts
  • Maintaining patient records
  • Maintain financial records

Recommended For

People working in an administrative role who need to acquire and/or upgrade skills and knowledge in order to work effectively in a health service.

13 units are required to achieve this qualification as per the following:

  • 5 Core units
  • 8 Elective units
  • Minimum of 3 elective units in Administration Elective Units
  • Remaining 5 elective units from Administration Elective Units, Other Elective Units or Imported Elective Units

CORE UNITS

HLTWHS001 Participate in work health and safety

This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others.

CHCCOM005 Communicate and work in health or community services

This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

CHCDIV001 Work with diverse people

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

HLTINF001 Comply with infection prevention and control policies and procedures

This unit describes the skills and knowledge required to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks.

BSBMED301 Interpret and apply medical terminology appropriately

This unit describes the performance outcomes, skills and knowledge required to understand and respond to instructions, to carry out routine tasks and communicate with a range of internal/external clients in a medical environment and to use appropriate advanced medical terminology.

ADMINISTRATION ELECTIVES (MINIMUM 3 FROM THIS SECTION)

BSBMED302 Prepare and process medical accounts

This unit describes the performance outcomes, skills and knowledge required to provide advice to patients regarding fee structures and process referrals, and to prepare and process medical accounts for a range of patients.

BSBINM301 Organise workplace information

This unit describes the performance outcomes, skills and knowledge required to gather, organise and apply workplace information in the context of an organisation’s work processes and knowledge management systems.

BSBFIA303 Process accounts payable and receivable

This unit describes the performance outcomes, skills and knowledge required to maintain accounts payable and receivable records, including processing payments to creditors and handling overdue accounts receivable.

BSBMED303 Maintain patient records

This unit describes the performance outcomes, skills and knowledge required to maintain patient records within an existing medical records management system, under supervision. (Must be selected with BSBMED305)

BSBINN201 Contribute to workplace innovation

This unit describes the performance outcomes, skills and knowledge required to make a proactive and positive contribution to workplace innovation.

BSBRKG303 Retrieve information from records

This unit describes the skills and knowledge required to receive a request and to deliver the record or information about the record.

OTHER ELECTIVES

BSBCUS301 Deliver and monitor a service to customers

This unit describes the performance outcomes, skills and knowledge required to identify customer needs and monitor service provided to customers. BSBWOR301 – Organise personal work priorities and development This unit describes the skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.

HLTAID003 Provide first aid

This unit of competency describes the skills and knowledge required to provide first aid response, life support, management of casualty(s), the incident and other first aiders, until the arrival of medical or other assistance. (Classroom based)

IMPORTED ELECTIVE UNITS

BSBADM303 – Produce texts from audio transcription 

This unit describes the skills and knowledge required to transcribe from an audio source using keyboarding techniques to produce accurate texts.

BSBWOR301 – Organise personal work priorities and development

This unit describes the skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.

BSBMED304 Assist in controlling stock and supplies

This unit describes the performance outcomes, skills and knowledge required to provide assistance in stock control processes within a medical environment. This involves assisting in maintaining stock levels, storing and disposing stock and stocktaking.

BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment

This unit describes the performance outcomes, skills and knowledge required to apply principles and requirements relating to confidentiality, privacy and security to own work within the medical environment. (Must be selected with BSBMED303)

This qualification is typically completed within a 12 month period.

Self Paced Learning

Each participant will be provided with a series of books, each containing a cluster of units. The books are easy to follow with some graphics included to help during the Training Program. On completion of the books, assessments are then conducted. AMA trainers / assessors are contactable at any time by telephone or email.

Course Fee: $2,200.00* (price may reduce in case of credit transfer/national recognition of units)

 

*Payment for this qualification is spread over four equal instalments of $550.00, collected in three month intervals as outlined below.  

  1. The first instalment is due upon receipt of enrolment, and once paid will give students access to their first set of units.
  2. After three months, or if a student requests access to new units earlier, students will be invoiced for the second instalment and upon payment will gain access to their next set of units.
  3. This process will continue until all four instalments are paid and the qualification is completed.

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