BSB31115

Certificate III in Business Administration (Medical)

The Certificate III in Business Administration (Medical) is a specially designed course suitable for people that are currently working in a medical administration role.

It combines the necessary business skills of the Certificate III in Business Administration with units of competency specifically related to the medical industry. This course is particularly suitable for those who are or will be working in administration roles within allied health, medical practices, hospitals & Dentists. Elective units can be chosen to suit your particular needs.

People who are required to use some discretion and judgement using appropriate knowledge to provide technical advice and support to a team.

This qualification is suitable for persons working in various medical administration contexts. They may provide technical advice and support to a team. No licensing, legislative or certification requirements apply to this qualification.

The Certificate III in Business Administration can be completed as a fee for service course or a traineeship.

To achieve the qualification a total of thirteen (13) units of competency must be completed, including two (2) core units, five (5) Medical Administration units, and four (4) Administration Units.

The program has rolling enrolments and can be commenced at any time.

 

13 units are required to achieve this qualification as per the following:

· 2 Core units

· 5 Group A units must be selected 

· 4 Administration units from Cert III in Business

· 2 other elective units (from Cert II, III, or IV Business)

 

CORE UNITS

BSBWHS201 – Contribute to health and safety of self and others

This unit describes the performance outcomes, skills and knowledge required to participate in work health and safety (WHS) processes to protect own health and safety, and that of others.

BSBITU307 – Develop keyboarding speed and accuracy

This unit describes the performance outcomes, skills and knowledge required to develop keyboard skills with speed and accuracy using touch typing techniques.

 

GROUP A UNITS (MINIMUM 5)

BSBMED301 – Interpret and apply medical terminology appropriately

This unit describes the performance outcomes, skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal / external clients in a medical environment; and to use appropriate advanced medical terminology.

BSBMED302 – Prepare and process medical accounts

This unit describes the performance outcomes, skills and knowledge required to provide advice to patients regarding fee structures and process referrals, and to prepare and process medical accounts for a range of patients.

BSBMED303 – Maintain patient records

This unit describes the performance outcomes, skills and knowledge required to maintain patient records within an existing medical records management system, under supervision. 

BSBMED304 – Assist in controlling stock and supplies

This unit describes the performance outcomes, skills and knowledge required to provide assistance in stock control processes within a medical environment. This involves assisting in maintaining stock levels, storing stock, stocktaking and disposing of out of date stock.

BSBMED305 – Apply the principles of confidentiality, privacy and security within the medical environment

This unit describes the performance outcomes, skills and knowledge required to apply principles and requirements relating to confidentiality, privacy and security to own work within the medical environment.

 

GROUP B UNITS (MINIMUM 4)

BSBITU314 – Design and produce spreadsheets

This unit describes the performance outcomes, skills and knowledge required to develop spreadsheets through the use of spreadsheet software.

BSBITU312 – Create electronic presentations

This unit describes the performance outcomes, skills and knowledge required to design and produce electronic presentations for speakers, for self access and for online access.

BSBADM307– Organise schedules

This unit describes the performance outcomes, skills and knowledge required to manage appointments and diaries for personnel within an organisation, using manual and electronic diaries, schedules and other appointment systems.

BSBFIA302 – Process payroll

This unit describes the performance outcomes, skills and knowledge required to process payroll from provided data using manual and computerised payroll systems.

BSBFIA303 – Process accounts payable and receivable

This unit describes the performance outcomes, skills and knowledge required to maintain accounts payable and receivable records, including processing payments to creditors and handling overdue accounts receivable.

BSBFIA304 – Maintain a general ledger

This unit describes the performance outcomes, skills and knowledge required to maintain a general ledger within an organisation including processing journal entries and preparing a trail balance.

BSBITU313 – Design and produce digital text documents

This unit describes the performance outcomes, skills and knowledge required to design and develop predominantly text based documents using advanced features of work processing software.

BSBWRT301 – Write simple documents

This unit describes the performance outcomes, skills and knowledge required to plan, draft and review a basic document before writing the final version.

GROUP C UNITS 

BSBADM311 – Maintain business resources

This unit describes the skills and knowledge required to determine, administer and maintain resources and equipment to complete a variety of tasks.

BSBCMM301 – Process customer complaints

This unit describes skills and knowledge required to handle formal and informal negative feedback and complaints from customers.

BSBINM302 – Utilise a knowledge management system

This unit describes the skills and knowledge required to access a knowledge management system, use monitoring and review processes to provide feedback and improve own work practices using the system.
 
BSBINM301 – Organise workplace information
 
This unit describes the skills and knowledge required to gather, organise and apply workplace information in the context of an organisations work processes and knowledge management systems.
 
BSBFIA301 – Maintain financial records
 
This unit describes the skills and knowledge required to maintain daily financial records such as reconciling debtors and creditors systems, preparing and maintaining a general ledger and trial balance and includes activities associated with monitoring cash control for accounting purposes.
 
BSBDIV301 – Work effectively with diversity
 
This unit describes the skills and knowledge required to recognise and interact productively with diversity in the workplace. It covers sensitive responses to, and interactions with, all manner of diversity that might be encountered during the course of work.
 
BSBSUS201 – Participate in environmentally sustainable work practices
 
This unit describes the skills and knowledge required to effectively measure current resource use and carry out improvements, including reducing the negative environmental impact of work practices.
 
BSBCUS301 – Deliver and monitor a service to customers
 
This unit describes the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service.
 
BSBWHS401 – Implement and monitor WHS policies, procedures and programs to meet legislative requirements
 
This unit describes the skills and knowledge required to implement and monitor an organisation s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
 
BSBWOR301 – Organise personal work priorities and development

This unit describes the skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.

BSBPRO301 – Recommend products and services

This unit describes the skills and knowledge required to provide advice and information within an organisation about the development and distribution of its products and services
 
BSBWOR204 – Use business technology
 
This unit describes the skills and knowledge required to select and use computer software and organise electronic information and data.

This qualification is typically completed within a 12 month period though it can take longer if completed as part of an on-the-job traineeship program.

Traineeship

This qualification can be completed as part of an on-the-job traineeship for new workers. Visit our traineeships to see if you are eligible for this delivery method.

 

Self Paced Learning

Each participant will be provided with a series of books, each containing a cluster of units. The books are easy to follow with some graphics included to help during the Training Program. On completion of the books, assessments are then conducted.  AMA trainers / assessors are contactable at any time by telephone or email.

Course Fee (non-traineeship): $2,200.00* (price may reduce in case of credit transfer/national recognition of units)

Course Fee (traineeship): $2,150.00 (concession rates may apply)

 

*Payment for this qualification is spread over four equal instalments of $550.00, collected in three month intervals as outlined below.  

  1. The first instalment is due upon receipt of enrolment, and once paid will give students access to their first set of units.
  2. After three months, or if a student requests access to new units earlier, students will be invoiced for the second instalment and upon payment will gain access to their next set of units.
  3. This process will continue until all four instalments are paid and the qualification is completed.

 

**Traineeship eligibility requirements apply. To find out more, visit our Traineeships page

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