Certificate III in Business (Medical Administration)

This qualification reflects the role of individuals in a variety of Business Services job roles. Falling under the Certificate III in Business this course offers the specialisation in Medical Administration.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Where the learner has achieved a specialisation in Medical Administration, the job roles that relate to this qualification may include Medical Receptionist and Medical Secretary.

The program has rolling enrolments and can be commenced at any time.


13 units are required to achieve the Certificate III in Business with specialisation in Medical Administration as per the following::

· 6 Core units plus

· at least 2 Group A units 

· at least 1 Group B unit

· at least 4 Group F units

The AMA Certificate III in Business specialisation in Medical Administration comprises the following units.


BSBCRT311 Apply critical thinking skills in a team environment

BSBPEF201 Support personal wellbeing in the workplace

BSBSUS211 Participate in sustainable work practices

BSBTWK301 Use inclusive work practices

BSBWHS311 Assist with maintaining workplace safety

BSBXCM301 Engage in workplace communication


BSBTEC302 Design and produce spreadsheets

BSBWRT311 Write simple documents


BSBPEF301 Organise personal work priorities


BSBMED301 Interpret and apply medical terminology appropriately

BSBMED302 Prepare and process medical accounts

BSBMED303 Maintain patient records

BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment

This qualification is typically completed within a 12 month period though it can take longer if completed as part of an on-the-job traineeship program.


This qualification can be completed as part of an on-the-job traineeship for new workers. Visit our traineeships to see if you are eligible for this delivery method.


Self Paced Learning

AMA courses may include face to face in person or online sessions. Access to course content is via our learning management system (LMS). The LMS allows you to see courses organised into units and within each unit to see resources and formal assessments. You will submit assessments into the LMS. AMA trainers / assessors are contactable at any time by telephone or email.

Course Fee (non-traineeship): $2,200.00* (price may reduce in case of credit transfer/national recognition of units)

Course Fee (traineeship): $1,462.50** (concession rates may apply). The student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student Service and Resource fees.

*Payment for this qualification is spread over four equal instalments of $550.00, collected in three month intervals as outlined below.  

  1. The first instalment is due upon receipt of enrolment, and once paid will give students access to their first set of units.
  2. After three months, or if a student requests access to new units earlier, students will be invoiced for the second instalment and upon payment will gain access to their next set of units.
  3. This process will continue until all four instalments are paid and the qualification is completed.

**Traineeship eligibility requirements apply. To find out more, visit our Traineeships page

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