BSB30115

Certificate III in Business

The Certificate III in Business has been designed for people who are already working in a business administration role that need to build upon existing competencies and learn new skills to apply in a business environment.

In this course you will learn how to maintain business resources, deliver and monitor service to customers, work with diversity, maintain financial records and support continuous improvement systems and processes. Elective units can be chosen to suit your particular needs.

The Certificate III in Business is a qualification designed for people who are potential and existing clerical/ administration workers who need to develop and/or recognise existing skills and knowledge in order to work in a business environment.

This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team. No licensing, legislative or certification requirements apply to this qualification.

The Certificate III in Business can be completed as a fee for service course or a traineeship.

To achieve the qualification a total of twelve (12) units of competency must be completed, including one (1) core unit and eleven (11) elective units.

The program has rolling enrolments and can be commenced at any time.

12 units are required to achieve this qualification as per the following:

  • 1 Core unit / 11 elective units (at least 7 from units listed below)
  • (maximum of 1 unit from Certificate II) and (maximum of 2 units from Certificate IV)

 

CORE UNIT

BSBWHS302 – Apply knowledge of WHS legislation in the workplace

This unit describes the performance outcomes, skills and knowledge required to understand work health and safety (WHS) Acts, regulations and codes of practice, and to contribute to actions to achieve compliance with WHS legislation in the workplace.

ELECTIVE UNITS

BSBADM311 – Maintain business resources

This unit describes the performance outcomes, skills and knowledge required to determine, administer and maintain resources and equipment to complete a variety of tasks.

BSBCMM301 – Process customer complaints

This unit describes the performance outcomes, skills and knowledge required to handle formal and informal negative feedback and complaints from customers.

BSBCUS301 – Deliver and monitor a service to customers

This unit describes the performance outcomes, skills and knowledge required to identify customer needs and monitor service provided to customers.

BSBDIV301 – Work effectively with diversity

This unit describes the performance outcomes, skills and knowledge required to recognise and interact productively with diversity in the workplace. It covers sensitive responses to, and interactions with, all manner of diversity that might be encountered during the course of work.

BSBFIA301 – Maintain financial records

This unit describes the performance outcomes, skills and knowledge required to maintain financial records for a business. It includes maintaining daily financial records such as reconciling debtors’ and creditors’ systems, preparing and maintaining a general ledger, and preparing a trial balance. It also includes activities associated with monitoring cash control for accounting purposes.

BSBINM302 – Utilise a knowledge management system

This unit describes the performance outcomes, skills and knowledge required to access and use a knowledge management system, to input into a knowledge management system, and to contribute to monitoring, reviewing and improving a knowledge management system and work practices.

BSBINM301 – Organise workplace information

This unit describes the performance outcomes, skills and knowledge required to gather, organise and apply workplace information in the context of an organisation’s work processes and knowledge management systems.

BSBINN301 – Promote innovation in a team environment

This unit describes the performance outcomes, skills and knowledge required to be an effective and proactive member of an innovative team.

BSBWRT301 – Write simple documents

This unit describes the performance outcomes, skills and knowledge required to plan, draft and review a basic document before writing the final version.

BSBITU314 – Design and produce spreadsheets

This unit describes the performance outcomes, skills and knowledge required to develop spreadsheets through the use of spreadsheet software.

BSBITU313 – Design and produce digital text documents

This unit describes the performance outcomes, skills and knowledge required to design and develop predominantly text based documents using advanced features of work processing software.

BSBITU312 – Create electronic presentations

This unit describes the performance outcomes, skills and knowledge required to design and produce electronic presentations for speakers, for self-access and for online access.

BSBPRO301 – Recommend products and services

This unit describes the performance outcomes, skills and knowledge required to provide advice and information within an organisation about the development and distribution of its products and services.

BSBPUR301 – Purchase goods and services

This unit specifies the outcomes required to determine purchasing requirements, and make and receive purchases.

BSBWOR301 – Organise personal work priorities and development

This unit describes the performance outcomes, skills and knowledge required to organise work schedules, to monitor and obtain feedback of work performance, and to maintain required levels of competence.

HLTAID003 – Provide first aid This unit of competency describes the skills and knowledge required to provide first aid response, life support, management of casualty(s), the incident and other first aiders, until the arrival of medical or other assistance. (Classroom based).

BSBFLM303 – Contribute to effective workplace relationships

This Unit describes the skills and knowledge required to gather information and maintain effective relationships and networks, with particular regard to communication and representation.

BSBFLM312 – Contribute to team effectiveness

This unit describes the skills and knowledge required to contribute to the effectiveness of the work team. it involves planning with the team to meet expected outcomes, developing team cohesion, participating in and facilitating the work team, and communicting with the management of the organisation.

This qualification is typically completed within a 12 month period though it can take longer if completed as part of an on-the-job traineeship program.

Self Paced Learning

 

This is an alternative option for those that are unable to attend classroom based training. Each participant will be provided with a series of books, each containing a cluster of units. The books are easy to follow with some graphics included to help during the Training Program. On completion of the books, assessments are then conducted. First Aid must be completed in the classroom. AMA trainers / assessors are contactable at any time by telephone or email.

Course Fee (non-traineeship): $2,200.00* (price may reduce in case of credit transfer/national recognition of units)

Course Fee (traineeship): $1,950.00 (concession rates may apply)

 

*Payment for this qualification is spread over four equal instalments of $550.00, collected in three month intervals as outlined below.  

  1. The first instalment is due upon receipt of enrolment, and once paid will give students access to their first set of units.
  2. After three months, or if a student requests access to new units earlier, students will be invoiced for the second instalment and upon payment will gain access to their next set of units.
  3. This process will continue until all four instalments are paid and the qualification is completed.

 

**Traineeship eligibility requirements apply. To find out more, visit our Traineeships page

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